Northern Insurance Brokers provides our clients across Northern Ontario with expert advice in risk management and insurance.

As a broker partner of Navacord, one of the largest insurance brokers in Canada and a leader in Personal and Commercial Risk Management, our Client Account Managers have the opportunity to build a successful career with an entrepreneurial mindset, with access to Navacord’s proprietary Programs & Products.

Position Overview

Northern Insurance Brokers is seeking a Client Account Manager to join our Personal Insurance team in Sault Ste. Marie.

The candidate will be responsible for the growth and maintenance of our existing client base by providing policyholders with a Great Client Experience, through proactively managing Client Relationships and responding to inbound client requests.

No prior Insurance experience is required; however, it would be an asset. If you are skilled in Client Service, Sales, and Relationship Management, we can support the development of your insurance knowledge through detailed training programs and licensing support.

Responsibilities

• Support and maintain strong relationships with current policyholders by responding to inbound client inquiries & requests
• Proactively manage client relationships by identifying needs and delivering proactive, advice-based risk management solutions
• Support and engage with the Sales Team and existing Client Service Teams in Sault Ste. Marie, Sudbury, and Thunder Bay
• Grow our client base through account-rounding, referrals, and cross-selling
• Contribute to the achievement of Organic Growth and enhancing Client Experience
• Continuously improve your technical and market knowledge through ongoing training & networking to achieve goals and deliver results
• Be active in your networks and your community, doing your part to represent Northern and Navacord in the marketplace

Key Employee Benefits

• Competitive Compensation including a Full Benefits Package and a Comprehensive Pension Plan
• Professional Development Courses and Designation opportunities
• Opportunity to work as part of a high-performance team of experienced and respected insurance professionals

The Ideal Candidate

• Possesses a professional Client Service background with the demonstrated ability to manage lasting relationships by providing exceptional customer service
• Is dedicated to building their insurance industry knowledge and capabilities, with a long-term career focus
• Excels in a fast-paced environment by easily adapting, staying organized, and solving problems effectively
• Is a natural networker who is driven by the desire for constant improvement
• Is a self-starter with strong written and oral communication skills, presentation skills, and organizational skills
• Post-Secondary Degree Required; RIBO license and CIP, CAIB designations preferred
• Fluent in English; French is an asset
• Advanced skills in Outlook, Excel, Word