Northern Insurance Brokers provides our clients across Northern Ontario with expert risk management and insurance advice.

As a broker partner of Navacord, one of the largest insurance brokers in Canada and a leader in Personal and Commercial Risk Management, our Client Account Managers have the opportunity to build a successful professional career in the Insurance Industry, with access to Navacord’s proprietary Programs & Products.

Position Overview

Northern Insurance Brokers is seeking a Client Account Manager to join our Personal Insurance team in Sudbury.

The candidate will be responsible for the growth and maintenance of our existing client base by providing policyholders with a Great Client Experience, through proactively managing Client Relationships and responding to inbound client requests.

No prior Insurance experience is required; however, it would be an asset – If you are skilled in Client Service, Sales, and Relationship Management, we can support the development of your insurance knowledge through detailed training programs and licensing support.

Responsibilities

• Support our existing insurance relationships by responding to inbound client inquiries and requests
• Processing of payments and inbound documentation from clients who attend our office
• Grow our client base through account rounding and referrals/cross-selling
• Proactively manage relationships by understanding the needs of our clients
• Support and engage with the Sales Team and existing Client Service Teams in Sudbury and Sault Ste. Marie
• Continuously improve your technical and market knowledge through ongoing training & networking to achieve goals and deliver results
• Be active in your networks and your community, doing your part to represent Northern and Navacord

Key Employee Benefits

• Competitive compensation & full benefits package, which includes a comprehensive pension
• Professional Development Courses and Designation opportunities
• Flexible Work Arrangements
• Opportunity to work as part of a high-performance team of experienced and respected insurance professionals

The Ideal Candidate

• Possesses a professional Client Service background with the demonstrated ability to manage lasting client relationships
• Excels in a fast-paced environment by easily adapting, staying organized, and solving problems effectively
• Is dedicated to building their insurance industry knowledge and capabilities, with a long-term career focus
• Is a natural networker who is driven by the desire for constant improvement
• Is a self-starter with strong written & oral communication skills, presentation skills, and organizational skills
• Post-secondary degree preferred, RIBO license and CIP, CAIB designations as asset
• Fluent in English; French is an asset
• Advanced skills in Outlook, Excel, Word